Leading power utility firm in Nigeria, the Eko Electricity Distribution Company (EKEDC), has revealed plans to visit Orphanages and some communities under its business network with gifts and support as parts of value-added activities to mark its Customer Service Week.
The company, which on Friday said this, pledged to continue to improve its customer satisfaction whilst delivering top-notch services.
In a release signed by its General Manager, Corporate Communications, Godwin Idemudia, the EKEDC stated that it was happy to celebrate its customers, describing them as the foundation of their business.
He said “We are happy to celebrate our esteemed customers who have been absolutely supportive of our business as we use this occasion of the Customer Service Week to profusely thank them for their patronage and understanding.
“This year’s theme is ‘Dream Team’ and in EKEDC, we are building a team that would rival our Industry’s equivalent of the 1996 victorious Nigerian Olympic Football team that makes Nigeria proud as we pledge to continue to improve our customer satisfaction whilst delivering top-notch services.”
Idemudia announced that the Company in celebrating this year’s Customer Service Week has planned a host of value-adding activities for the week that may spill over to the rest of the month with the aim of appreciating individual customers and communities.
“There will be visits to Orphanages and some communities under its business network with donation of gift and relief materials, while some walk-in customers will be presented with gifts and other branded collateral items as well as giveaways to customers via its social media handles.
“The year 2020 Customer Service Week holds on Monday 5th October through Friday 9th October,” Idemudia said.
He concluded by imploring customers to keep paying their bills at our cash offices, via our website; ekedp.com and through all our accredited payment partners and channel all their enquiries and complaints via our customer care line 07080655555 or through customercare@ekedp.com as well as on all our social media platforms (facebook: ekoelectricity, twitter: @ekedp, instagram: ekedpng).
