systems have been down for the past four days, since Tuesday, September 27, 2022, plunging many households into darkness
The Electricity Company of Ghana (ECG) is still working to resolve the technical challenge it was experiencing in vending for prepaid consumers on E-cash and PNS metering systems of the company.
The state-owned Graphic newspapers has suggested likely hack into the company’s meter database as systems have been down for the past four days, since Tuesday, September 27, 2022.
There is power available but many consumers on the prepaid system are unable to top-up their credits to connect to power and have therefore had to resort to sleeping in darkness.
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Graphic Online has gathered from sources within ECG that the systems have been compromised by external sources who are currently controlling the source codes and have refused to release them to the ECG.
ECG has not made any statement about the said cyber-attack except a series of announcements informing the public about the technical challenge it was experiencing with the smooth operation of the prepaid system and an assurance to customers that it was working “assiduously to rectify the anomaly.”
Graphic understands the ECG has called for support to help resolve the problem and still working on it.
Officials from National Security and the Cyber Security Authority are on hand working with the ECG to help restore the systems.
Aside that, the ECG is currently undertaking a comprehensive audit of its system to establish what caused the technical failure that has affected service to many of its prepaid customers around the country.
National Security and the Cyber Security Authority is supporting to determine what could have happened to the system and how to forestall a future recurrence, Graphic Online understands.
There is a high suspicion of the system having been hacked, hence the support from the Cyber Security Authority.
Source: Graphic
