. Ajiwe additional Feeder (Ajah TS). ). Estate additional Feeder (Ajah TS), Langbasa-Ado additional feeder(Okeira SS); List of projects and purposes they were set up to serve
The Eko Electricity Distribution Company (EKEDC) has declared rhat its ongoing network expansion projects would boost premium supply to customers.
Managing Director and Chief Executive Officer l(CEO) of the company, Dr. Tinuade Sanda, who said this during the town hall meeting with customers in Ajah, listed the projects to include but not limited to Ajiwe additional Feeder (Ajah TS). ). Estate additional Feeder (Ajah TS), Langbasa-Ado additional feeder(Okeira SS) to relieve some of our overloaded feeders and stopped local load shedding. Elemoro Feeder (Ajah TS) rehabilitation.
Sanda who was represented at the event said; “Let me assure you that irespective of the enormous challenges we face in the electricity industry, Eko disco on a continuous basis
commits huge CAPEX annually as investment to rehabilitation, upgrade and maintenance of different proje cts and installations within this network to sustain service excellence and fulfil our promise of
reliable supply. This includes rehabilitation of substations, replacement of underground cables, installation of distribution, and power transformers.
“As I speak, we have various projects in this network ongoing to step up premium supply, including but not limited to Ajiwe additional Feeder (Ajah TS). ). Estate additional Feeder (Ajah TS), Langbasa-Ado additional feeder(Okeira SS) to relieve some of our overloaded feeders and stopped local load shedding. Elemoro Feeder (Ajah TS) rehabilitation.
“The management of Eko disco represented here today understands
your pain points and the urgent imperative to provide solutions.
” First, your main interest as our esteemed customer is uninterrupted service and supply. Power supply must be reliable and of the right quality. We know you are not only happy when supply is made available but happier and more satisfied when
it is reliable. To improve the reliability of the system then requires that stakeholders here today need to look at inherent circumstances and conditions that could constitute disturbances to the network and as much as possible reduce them if they do not completely mitigate them.
“We also understand the imperative for improved accessibility to power: for customers in the different service bands. This is one networkparticularly, we have specially earmarked to enjoy premium services and customer experience, including improved power and service delivery, dedicated 24/7 rapid
response team to address service-related issues. Indeed, we understand that with the massive expansion of population and industrial development on this axis, the future of Lagos, is here,
and we stay committed to lightening up this axis for better reach to Unserved areas and Underserved areas. This also supports economic development and national GDP growth.
“Thirdly, we understand that customer complaints resolution and
better CUstomer service is a critical success factor for uS as a busines. SOMEONE SAID – “However burdensome it is doing
business with the customer learn to love your customer with a deep enduring love for without their custom, you have no business. ” In Eko disco, we imbibe and apply this philosophy, and this is why customer-centricity is the soul of our business.
